Guides · For hospitals and clinics
How to hand over patients between doctors without losing anything
To hand over patients with Kyrra, doctors keep their consult notes, reports and follow-ups in one record as they work, by voice note or message. When a shift changes or a doctor goes on leave, the next doctor asks Kyrra about a patient and gets the last note, pending reports and the plan. Follow-ups can be handed to a colleague with one message.
What goes wrong today?
Handovers happen in the corridor, by word of mouth, at the end of a long shift. Something always gets left out: a pending report, a changed dose, a promise to call the family. The next doctor starts from what they can piece together. We wrote about this in why patient handovers between doctors go wrong.
How does it work with Kyrra?
During the shift:
- Doctors dictate consult notes after each patient. See consult notes from a voice note.
- Reports are saved to the patient as they come in. See tracking lab reports.
- Follow-ups become reminders. “Remind me at 5 pm to check Ravi’s report.”
At handover:
- The outgoing doctor hands over their follow-ups. “Give my follow-ups to Dr Priya.”
- Dr Priya is asked once whether to take them, along with any open work that goes with them.
- Dr Priya can ask about any patient. “What’s pending for Ravi?” Or in Hindi: “Ravi ka kya baaki hai?” (what’s left for Ravi?)
- Kyrra answers from the record: last note, reports, what was planned, what’s still open.
| Who | Sends | What Kyrra does |
|---|---|---|
| Outgoing doctor | “Give my follow-ups to Dr Priya” | Offers them to Priya |
| Incoming doctor | “What’s pending for Ravi?” | Answers from the notes and reports |
| Owner | “Whose follow-ups are open?” | Lists them by doctor |
What does the owner see?
Who is following up on what, and what’s still open, across doctors and shifts. When a doctor is on leave or leaves for good, their patients’ history stays with the hospital. You don’t lose knowledge every time someone moves on. A doctor who joins next month can ask about a patient on day one, without waiting for someone to brief them. More on this in what happens when a business runs on one person’s memory.
Who stays in charge?
- Your doctors decide who takes a patient.
- The doctor reads the notes and reports: Kyrra gives no medical advice.
- A plan said in the corridor goes in with a quick voice note to Kyrra, so the next doctor has it.
New to Kyrra? Read about Kyrra and how Kyrra works.
Questions owners ask
What does the next doctor get?
They can ask Kyrra about any patient: the last consult note, reports that came back, what’s still pending and what was planned. The answer comes from the record, not from someone’s memory.
Can a doctor hand their follow-ups to a colleague?
Yes, with one message, like “give my follow-ups to Dr Priya”. Priya is asked once whether to take them. Until she does, they stay with the first doctor and keep running.
What happens to a doctor’s work when they leave the hospital?
The owner removes them from Kyrra. Their notes stay with the patients, and their reminders stop, so make sure they hand them over first.
Does Kyrra decide which doctor should take a patient?
No. Your doctors and the owner decide. Kyrra keeps the record and makes sure what was handed over doesn’t get dropped.
Does Kyrra give medical advice during handover?
No. It shares what the doctors wrote and confirmed. It doesn’t suggest diagnoses or treatment.
Does every doctor see every patient?
Everyone on the team can do the same things in Kyrra, so any doctor can ask about any patient of your hospital. Each hospital’s records are kept apart from every other business on Kyrra.